Frequently Asked Questions
Everything you need to know about your journey to a brighter smile.
How long does it take to see results from Smileactives products?
While individual results may vary, many users begin to notice a visible difference in the whiteness of their teeth within 7 to 30 days of consistent, twice-daily use.
What is your return policy?
We offer a 60-day Money Back Guarantee. If you are not completely satisfied with your purchase, you can return the containers within 60 days of receipt for a full refund of the purchase price, minus shipping and handling.
How long will it take for my order to ship?
Standard shipping typically takes 3 to 7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are Smileactives products safe for dental work?
Yes, our whitening formulas are designed to be safe for use on veneers, caps, bonding, and crowns, though they are specifically formulated to whiten natural tooth enamel.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure digital payment options like PayPal.
Can I adjust or cancel my subscription?
Absolutely. You can customize your delivery frequency, skip a shipment, or cancel your subscription at any time by logging into your account or contacting our customer service team.